Summary
Cyber security incidents affect UK organisations every week, so it’s important to During an incident, organisations often prioritise their technical response and relegate communication to a secondary consideration. But effective communication to staff, stakeholders, customers and the media is crucial for shaping how an organisation is perceived. This guidance supports organisations of all sizes to manage their communications strategy before, during and after a cyber security incident. Even if your organisation doesn’t have a specialist communications team, this guidance will still be useful to help you prepare a strategy to put in place if an The guidance outlines three core principles to follow: 1. Communicate clearly with different parties, and tailor your messaging where 3.